Shipping & Returns
Thank you for choosing Free Society. We are dedicated to providing you with exceptional service, including reliable and efficient shipping. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
Order Processing Time: Upon receiving your order and confirming payment, we will process it within 7-10 business days. Please note that business days exclude weekends and public holidays.
Shipping Methods and Carriers: We offer a range of shipping methods to cater to different preferences and delivery speed requirements. To ensure the safe and timely delivery of your packages, we partner with reputable shipping carriers. The specific carrier used will depend on your location.
Shipping Rates: Shipping rates are calculated based on various factors, including the destination, package weight, dimensions, and the chosen shipping method. The applicable shipping charges will be clearly displayed during the checkout process.
Shipping Destinations: We currently offer shipping within India. Unfortunately, we do not provide international shipping at this time. Any changes or updates to our shipping destinations will be communicated on our website.
Tracking Information: Once your order is shipped, we will provide you with a tracking number and a link to track your package. You can use this information to monitor the progress of your shipment online. Please allow a brief processing time for the tracking information to become available.
Delivery Time: Delivery times may vary depending on the shipping method chosen, your location, and other external factors. Estimated delivery times will be provided during the checkout process; however, please note that these are approximate and not guaranteed. While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier-related issues may cause delays. We appreciate your patience and understanding in such situations.
Order Modifications and Address Changes: Once an order has been placed, we are unable to modify or change the shipping address. Please ensure that the provided shipping address is accurate and up to date before finalizing your purchase.
Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and initiate any necessary claims or investigations with the shipping carrier.
Customer Responsibility: It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Free Society is not liable for delays or failed deliveries resulting from incorrect or incomplete shipping addresses provided by the customer.
Order Tracking and Support: If you have any questions or concerns regarding your order's shipment, please reach out to our customer support team. We are here to assist you and provide updates regarding your package's status.
Please note that this shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay informed about any updates.
If you have any further questions or require additional assistance, please do not hesitate to contact our customer support team. Thank you for choosing Free Society.